A farmer and resident of Alloma in Kogi State, Edicha Adejoh has recounted how unauthorized transactions were carried out in his First Bank account, leading to a loss of N900, 327; expressing fears over the bank’s lukewarm approach in helping him recover the money.
Backing up his story with a bank statement, the money was deducted in a series of transactions that were consummated between February 27 and 28.
According to the farmer, the transactions were initiated by the fraudsters while his phone was off.
“When I switched on my phone the following morning, I started receiving debit alerts for transactions I did not do. The transaction time started from 11 pm the previous night,”Adejoh said.
“By the time I got to First Bank, Anyingba branch, to freeze my account, I discovered that the sum of N900, 237 had already been deducted by the perpetrators of the act.”
The customer said he visited the particular bank branch three times and all they could tell him was that the money was sent to a Wema Bank account.
“They kept telling me my money was transferred to a Wema Bank account but refused to give me the details of the recipient. They have not been helpful at all,” said the farmer.
Adejoh said the only additional information the branch could give him was that the debit alert he received came through online transactions.
“I kept on going to the branch office but nothing positive has come out of the visits. They asked me if I shared my details, I told them I did not share any of my account details with any third party except they (the bank) who have my details,” he said.
When Adejoh again reached out to the bank’s customer care desk, he was told to obtain a court order.
“One of the bank’s customer care agent advised me to get a court order. I am to submit one copy in one of the bank’s branches and submit another copy at the bank the money was sent to.”
“Part of the money was kept with me and the owners have started demanding that I should give them their money,” he said.